Living space driver#
Living space windows#

The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. HORRIBLE CUSTOMER SERVICE AND RUDE PEOPLE.Analytical cookies are used to understand how visitors interact with the website. She then continued to end the call by giving me a countdown on the phone, 'I am hanging up in 3 2 1.' I found this extremely unprofessional. She did not apologize for my forged signature and false confirmation of delivery. The manager to whom I escalated the issue told me the $100 delivery fee was nonrefundable, and I would also be charged a 10% restocking fee. I had to be the one to call Living Spaces to figure out what happened to the item that I paid for since, according to Living Spaces, my item was delivered.

Living space driver#

I did not even get the courtesy of an email stating the driver took the item back. they explained I would need to pay a rescheduling fee since it was my fault that the item did not fit through my door. Once I called living spaces customer support. I had the tools to do so but was not even given the chance. The email included a picture of the kitchen table outside my apartment complex and my signature, which was forged because I never signed anything I never even had the chance to see the table! It would have been really great if the delivery driver called before departing with the table and asked if we would like to take the legs off. However, he never called me back, and instead, I received an email stating my delivery was complete. The delivery driver called me and explained the issue and said he would call me back. However, my kitchen table came fully assembled and obviously did not fit through my door. I ordered a kitchen table from Living Spaces and paid for the full-service delivery, which on the website stated 'assembly of item' and 'removal of boxes and debris' after reading this, one would assume the assembly would occur inside the home of the customer. I wish I could give Living Spaces 0 stars. Lack of real time tracking and unattainable delivery dates. Give me realistic expectation on delivery.

I was told that this was to be handled by the Nationwide team, and was going get correspondence within 24 hours. I called the customer service number and asked to get the order expedited. New Order: Order Date: Expected Delivery Date: Aug 31st-Sep 8th Since my new order has been placed, I've again asked for updated information on my order. I called on Aug 16th and was told that the order was cancelled and was told there was an 'error' in the system.

I got the impression that there was no solid communication between Living Spaces and XPO and no real time information on when things were going to happen.

Living space windows#

Questions I was asking: Where is the item? Is it in the warehouse in the possession of Living Spaces? Is Living Spaces transporting the item to XPO or is XPO picking up the item at the warehouse and then transporting to a local hub? I was only provided with windows for when these things were going to occur. Original Order: Order Date: Expected Delivery Date: Aug 15-Aug 24th I made numerous calls to Living Spaces and XPO through this process with no solid information on where the furniture was located, how/when XPO was going to pickup the item, and when it was going to be delivered. Lack of Transparency and unattainable delivery date